![]() And if you are in healthcare, the complexity only increases when you add in your EHR systems (Cerner, Epic, MEDITECH, Allscripts) and do not have the data to identify if the root cause of poor performance is with the EHR system or the infrastructure supporting it. Free tools, like Citrix Director, do not provide visibility into early stages of the logon, app availability, backend systems (Active Directory, Profile Servers, Licensing Servers), virtual servers, user devices, printers, or storage. The complexity of finding root cause isn’t within Citrix itself, but rather the supporting IT elements that surround the Citrix farm and the lack of visibility that most IT professionals have into that environment. ![]() ![]() ![]() Whether it is specific to slow logon times or poor session performance, Citrix admins often spend more than half of their day trying to find the root cause of these complaints and quickly remediate – even when Citrix itself isn’t the root cause of the issue. “Citrix is slow” is one of the most common complaints Citrix admins hear daily.
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